Shipping policy
Thank you for shopping with THE PRINT NETWORK, LLC. Specializing in custom and casual apparel products, our brand adheres to standardized order handling and reliable global shipping protocols. We strive to ensure every clothing order is precisely verified, professionally packaged to avoid fabric damage and creases, and delivered to customers in perfect wearable condition within reasonable logistics cycles.
1. Standard Order Processing Schedule
All confirmed apparel orders will undergo system verification, quality inspection and sealed protective packaging within 1-3 business days after order confirmation, excluding weekends and statutory public holidays. Processing cycles may be extended during peak sales periods and promotional events with surging order volumes. We will send timely notification alerts to customers once notable shipping delays occur.
2. Shipping Fee Calculation & Delivery Duration
Shipping fees for all clothing purchases are automatically calculated based on order quantity, product weight and delivery destination. All specific logistics expenses will be clearly displayed on the checkout page prior to payment submission, ensuring full pricing transparency for every transaction.
Estimated delivery times: Standard Shipping: 15 business days
All listed delivery durations are non-binding estimated values. Actual parcel arrival progress may be affected by courier service backlogs, customs inspection procedures, extreme weather conditions, cross-border logistical limitations and regional holiday arrangements.
3. Shipment Confirmation and Tracking Activation
Upon official dispatch of your apparel order from our warehouse, you will receive an automated shipment confirmation email equipped with exclusive parcel tracking data and inquiry channels.
Real-time tracking status and logistics update information will generally be activated and available for customer self-check within 24-48 hours after the shipping carrier completes parcel pickup and system data synchronization.
4. Shipping Address Accuracy Liability
Customers are required to double-check and confirm the validity, accuracy and completeness of recipient shipping information during checkout. THE PRINT NETWORK, LLC assumes no liability for misdelivered, lost or returned parcels caused by incorrect or incomplete address details provided by customers. Any packages returned due to address mismatches will incur additional reshipping fees borne entirely by the buyer.
5. In-Transit Loss and Damage Handling Rules
If your clothing parcel is lost during international transit, please contact our customer service team within 7 days of the expected delivery date to launch a professional logistics investigation. For orders delivered with damaged garments or broken packaging due to transit extrusion and collision, please submit a support request with clear damage photos within 48 hours of receipt. Our team will conduct a comprehensive review and resolve the issue efficiently.
6. Apparel Maintenance and Liability Exemption
Each apparel product is attached with dedicated maintenance guidelines covering scientific wearing, cleaning, drying and storage methods. All clothing items must be maintained in strict accordance with official product instructions. THE PRINT NETWORK, LLC is not responsible for fabric fading, shrinkage, deformation or product damage caused by improper daily maintenance, unauthorized alteration or personal misuse.
7. International Customs and Tariff Provisions
Cross-border transportation of clothing products may trigger destination-specific import duties, customs taxes and clearance fees in accordance with local regulatory policies. All such supplementary charges are the sole responsibility of customers and are not included in product prices and standard shipping costs.
8. Official Support Contact Information
For any inquiries or doubts regarding this Shipping Policy and your order logistics status, please get in touch with our professional after-sales team via the official details below:
Trade Name: THE PRINT NETWORK, LLC
Phone number: +1 8125254834
Email: support@mcclouddevice.shop
Physical address: 5646 Silver Sands Circle Keystone Heights, FL 32656 United States